Artikelen door Rob Kuijpers

A chat bot or an autonomous agent?

One Setting Makes the Difference Between an ‘Old-Fashioned’ Chat Bot and a Modern Autonomous Agent. The answer to the question “How should your copilot interact with people?” is crucial. In this blog, you will read about the setting that makes all the difference.

Lead Management Explained

Your business depends on leads. They are the foundation of your sales pipeline. Without leads, your company will struggle to achieve any kind of revenue, growth or success. But simply having leads isn’t enough. You also need a process to organize, prioritize and nurture those leads. In other words, you need a lead management strategy. But what exactly is lead management? What are the different types of leads, and how do you guide them through the sales funnel? This guide will teach you everything about lead management, covering its benefits, key stages, and the best practices and tools to effectively generate, engage, and convert leads into customers.

This handy tool doesn’t just remind you of things you need to do, it actively helps you prioritize and take action, so you can focus on building relationships and closing deals. Let’s dive into how it works.

Sales Force Automation

Your business depends on leads. They are the foundation of your sales pipeline. Without leads, your company will struggle to achieve any kind of revenue, growth or success. But simply having leads isn’t enough. You also need a process to organize, prioritize and nurture those leads. In other words, you need a lead management strategy. But what exactly is lead management? What are the different types of leads, and how do you guide them through the sales funnel? This guide will teach you everything about lead management, covering its benefits, key stages, and the best practices and tools to effectively generate, engage, and convert leads into customers.

This handy tool doesn’t just remind you of things you need to do, it actively helps you prioritize and take action, so you can focus on building relationships and closing deals. Let’s dive into how it works.

Where can Copilot (AI) support you within Dynamics 365 Sales?

In today’s market, it is challenging for organizations to find staff. This makes it even more important for employees to use their time efficiently. Copilot helps sales teams work more productively and effectively on daily tasks. It enables employees to gain insights with a single question, without excessive searching and clicking.

Mastering your day with the Sales Assistant in Dynamics 365 Sales

Sales professionals often manage various tasks, emails, meetings, follow-ups, and more. To assist with this workload, the Sales Assistant in Dynamics 365 Sales is an AI-powered tool designed to enhance efficiency and productivity.

This handy tool doesn’t just remind you of things you need to do, it actively helps you prioritize and take action, so you can focus on building relationships and closing deals. Let’s dive into how it works.

Power Conference 2024 – Prague

I was a guest speaker at the Power Conference in Prague. During a breakout session, I had the opportunity to inspire participants about CRM and Copilot. Of course, with a presentation that met my standards: energetic music at the entrance, an unexpected Top Gun intro video, pixel-perfect slides, and most importantly, a message that truly resonated.